Introduction
Thank you for visiting proyourskin.com (“Website”). This privacy policy (“Policy”) explains how we collect, use, and share information about you when you use the Website. By using the Website, you consent to the collection, use, and sharing of your information as described in this Policy.
Collection of Personal Information
We collect personal information from you when you use the Website, such as your name, email address, phone number, home address, date of birth, health information. We may also collect information on how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Purpose and Legal Basis for Processing Your Data
ProYourSkin takes your privacy seriously and we will never sell or rent your personal data to any third-party. Sharing of your data and direct marketing activities are only carried out with your express consent, which you are free to withdraw at any time.
We need to obtain and process your personal data to provide you with our services and to fulfil our legal obligations. We will never collect any personal information from you that we do not need or retain any data that is no longer necessary for the purposes specified in this notice.
Where we request sensitive personal data from you (i.e. health or medical data), the reason(s) for the request will be clearly given along with the purposes of the processing.
Use of Personal Information
We use your personal information to provide you with the products or services you request, to send you marketing communications, and to improve the Website. We may also use your personal information for research or analysis purposes. More specifically, we use it to:
- Collect specific personal data (name, address, email, contact number, DOB) that is required to enter into a contract to sell a product or service.
- Engage in communication with you including confirmation and reminders of appointments, and requests to cancel or change bookings.
- Collect Health information to perform the agreed services appropriately, and potentially highlight areas that products and services may cause issues to clients because of their health.
- Ensure a safe service and provide industry standard advice.
- Select relevant offers, promotions and information for you.
- Hold personal data that is required by law or to respond to legal processes.
- Hold for insurance purposes.
- Store customer records.
Process of collection
Your personal data is collected when you provide it to us through Salebot software, our Website, over the phone, by email, social media, online questionnaires, in writing or any other means by which you provide it to us. Information is stored using the Salebot software platform, Google Drive as well as some level of paper record keeping.
Disclosure of Personal Information
We may share your personal information with third parties for business purposes, such as to fulfil orders or provide technical support. We may also disclose your personal information in response to legal requests, such as subpoenas or court orders.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, we cannot guarantee the security of your personal information.
User Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at info@proyourskin.com.
Children’s Privacy
ProYourSkin does not collect the personal data of children under the age of 13 without parental or guardian consent. If you believe that we hold any information from or about a child under age 13, please contact ProYourSkin and if we cannot immediately obtain appropriate parental or guardian consent, will remove the personal data from storage.
Changes to the Privacy Policy
We may update this Policy from time to time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of changes to this Policy will constitute your acceptance of those changes.
Contact Information
If you have any questions or concerns about this Policy or the Website’s privacy practices, please contact us at info@proyourskin.com. We will do our best to address your concerns.